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FREE USA & EUROPE DELIVERY ON
ORDERS OVER £75
FREE UK DELIVERY ON
ORDERS OVER £35
WORLDWIDE DELIVERY
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Money Back Guarantee

If you are not entirely satisfied with your purchase, please return it in its original condition WITHIN 14 days of the date of order shown on your dispatch note. PLEASE NOTE - We will NOT refund if you are out of the 14 day return time. Some products are non-returnable for hygiene reasons. Details can be obtained by emailing customerservice@missrebel.co.uk.

How To Make a Return

You must notify us online prior to returning your product at customerservice@missrebel.co.uk or if you return your goods with your sales invoice then simply note down the reason for return. Send your returning items to the address shown below.

Returning The Parcel

  • The item must be repacked in the same condition as it was received.
  • Attach a label with our address as below :
  • Missrebel, Unit 1d, Mill Street West Ind Est, Anchor Bridge Way, Dewsbury, West Yorkshire, England, WF12 9QS
  • Obtain a postage receipt from the Post Office; this will act as your proof of return.
  • Return will be at your expense and is not refundable by Missrebel.

Refunds

  • Refunds will be processed in accordance with our returns policy.
  • Items must be returned in their original condition within 14 days of the date shown on your dispatch note.
  • Once the product has been received and inspected we will send you an email letting you know we have received and processed your return.
  • After you have received the email please allow up to 14 working days for the refund to be credited to your account.
  • If the product is returned because it is defective or not the one you ordered we will issue a full refund including the delivery charge after our inspection has taken place.

Exchanges

  • We can only offer an exchange for faulty or incorrectly sent items. Unfortunately, we are not able to offer exchanges for other reasons at this time. If you would like a refund for an item then please return the item and we will process a refund for you.

If you have any other question relating to ordering samples, please email on customerservice@missrebel.co.uk

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